Profile Text
Innovative career practitioner recognized for creating departmental efficiencies and extensive resource libraries, providing an outstanding client experience, and exceptional attention to detail.
Client-focused professional with an exemplary background in both academic and employment advising with an intrinsic desire and passion to help students, colleagues, and clients. Extremely thorough understanding of the academic faculties and student services within a post-secondary environment. Commitment to creating and nurturing collaborative relationships to ensure client satisfaction and retention. Passion for lifelong learning demonstrated by commitment to ongoing professional development. Professional member of the Career Professionals of Canada (CPC) and the Career Development Practitioner Certification Board of Ontario (CDPCBO).
Key Competencies:
• Assessment: Effective listening and analytical skills used to accurately assess, coach, and empower clients to set goals and overcome obstacles and barriers within job search.
• Project Design: Design and development of case management and administration tools to ensure accurate client service delivery to meet and exceed Ministry standards; virtual community creation (19,000+ users) and course development (used by various Professors and Facilitators in several programs and services) still used to date to increase student retention and participation in employment services.
• Documentation: The go-to consultant in terms of assuring professionalism, accuracy, and creativity for client job search documentation by colleagues. Known to create efficiencies by designing documentation tools and resources for colleagues and clients.
Key Competencies:
• Assessment: Effective listening and analytical skills used to accurately assess, coach, and empower clients to set goals and overcome obstacles and barriers within job search.
• Project Design: Design and development of case management and administration tools to ensure accurate client service delivery to meet and exceed Ministry standards; virtual community creation (19,000+ users) and course development (used by various Professors and Facilitators in several programs and services) still used to date to increase student retention and participation in employment services.
• Documentation: The go-to consultant in terms of assuring professionalism, accuracy, and creativity for client job search documentation by colleagues. Known to create efficiencies by designing documentation tools and resources for colleagues and clients.